• Diesel Fuel Injection service
  • Turbocharger service
  • Dyno Tuning
  • Vehicle Diagnostics

face book twitter you tube google plus

Dalby.  Goondiwindi.  Tamworth.  Toowoomba.

freecall 1800 880 150

VirtueMart
Your Cart is currently empty.View Cart

Returns Policy

We want you to be totally satisfied with all products purchased from Diesel Care's Online Diesel Store.

If you are not totally satisfied with your purchase choose the most convenient option from our Returns Policy below.

If you don’t know what you should do or how to go about it give us a call on 1800 880 150 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it and one of our Customer Service Team will assist you.

1) Taking it to a Diesel Care store

The easiest and quickest way to return your item(s) is to take them to your local Diesel Care Store for a replacement or refund or repair along with your copy tax invoice as proof of purchase.

The store manager will happily address your concerns and if necessary refund, replace or repair the item. Please ensure you have your copy tax invoice with you as proof of purchase.

For details of your nearest store, please visit http://www.dieselcare.com.au/contact or telephone 1800 880 150.

2) Sending it back to the Online Store.

WE WILL PAY THE RETURN FREIGHT FOR ANY FAULTY ITEMS (I.E. If the Product delivered is faulty, not of merchantable quality, not fit for its intended purpose, does not match the description on the Site or IS covered under warranty from the manufacturer) OR INCORRECTLY FILLED ORDERS ONLY.

To return an item by post, or courier please contact us either by email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or telephoning us on 1800 880 150. Let us know your customer order number and your personal details along with which item(s) you wish to return, and the details of any fault.

We will happily address your concerns and if necessary email a Returns Authorisation Notice to you. Items returned without a Returns Authorisation Notice cannot be processed.

When you receive this email, simply print out the returns note and place it in your parcel with the item(s) you wish to return. Please package your item(s) securely, using the original outer packaging where possible.

Return by either Post or Courier will depend on the size and weight of the item you wish to return. We will inform you which means is necessary when you contact us about your return. If the item(s) can be returned by post please take to any Australia Post outlet. Ensure item(s) is securely packaged and labelled with the return address provided on the Returns Authorisation Notice.

If we advise that the item(s) require collection by courier please call us on 1800 880 150 and arrange a suitable time for collection. Ensure item(s) is securely packaged and labelled with the return address provided on the Returns Authorisation Notice.

We will endeavour to send you a replacement or refund your payment within 14 days (excluding shipments to remote locations), providing your Returns Authorisation Notice is included with the item(s) returned.

You can contact us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 1800 880 150 between the hours of 9.00am and 5.00pm AEST (Brisbane) Monday to Friday.

THANK YOU FOR SHOPPING WITH Diesel Care

Dalby   07 4669 0690             Goondiwindi    07 4671 2153             Tamworth   02 6765 3733             Toowoomba   07 4698 9350

authorised